Explore the Future of Digital Marketing with Google and Industry Executives on June 4th

Tuesday, May 21, 2013 | 10:29 AM

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A version of the following post originally appeared on the DoubleClick Advertiser Blog.

On Tuesday, June 4th we’ll host our annual digital leadership summit, thinkDoubleClick, with provocative conversations about the future of digital marketing and media, and you’re invited to join via live stream by registering here!

Hear executives from advertising, agencies and publishers discuss some of the big questions in digital such as:
  • How do creatives leverage, but not be overwhelmed by, technology to deliver next-generation consumer experiences?
  • What unique experiences are publishers developing that add value to consumers and advertisers alike?
  • How do CMOs best use social with other marketing channels to build strong brands?  

The full agenda for the thinkDoubleClick event is listed below.  You can join in the conversation on June 4 by using the #thinkDCLK hash and commenting during the live stream at www.youtube.com/doubleclick.

Register here for the thinkDoubleClick summit

Event Date: June 4, 2013
Time: 9 am - 12:15 PDT

9:00 - 9:30 am
Connecting Digital, Accelerating Growth
9:30 - 10:00 am
The Coca-Cola Company's Liquid & Linked Marketing:
How a 127-year-old company is pivoting for success in a real-time, socially-connected world

The Coca-Cola Company sells over 500 brands in 207 countries, with over 700,000 System associates and 1.8B+ servings of their beverages everyday.  Hear insights and lessons learned on how the world's most valuable brand is remaining relevant by becoming more connected, transparent and nimble in real-time.

10:00 - 10:35 am
Advertisers Must be Inventors

This year, Volkswagen and Deutsch LA partnered with Google to work on a briefto re-imagine how to build a stronger, bigger community around its brand.  In today’s connected world, telling stories alone isn’t enough; we need to create tangible value and utility to bring the brand’s promise to life. In this session the creative team from Deutsch LA will be talking about the process for developing more rewarding and shareable experience.

10:35 - 11:15 am
Time to Rethink the Marketing Mix?
Emerging trends in digital marketing -- including new ad formats, the rise of social media, and proliferation of channels -- are creating new challenges and opportunities for brand marketers. What are the key trends marketers should be concerned about -- and how should they respond? AdAge deputy editor Michael Learmonth poses the hard questions in an executive dialogue on what’s next for
brand marketing.

Fireside chat with:
11:15 am -
12: 15 pm
New and Native: Extending the Conversation
Technology has had a profound impact on the media industry. This disruption, though, has brought along significant opportunities for creative publishers to thrive. In this session we’re bringing in three executives to show how they’ve leveraged the digital revolution to deliver more engaging content and differentiated solutions to advertisers.



We look forward to seeing you on June 4th at thinkDoubleClick.

Posted by the DoubleClick team

Google Analytics at Google I/O recap

Monday, May 20, 2013 | 3:48 PM

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It was a busy week in San Francisco at Google I/O. We unveiled new products and features, such as deeper mobile app analytics integration with Google Play and Google Tag Manager for mobile apps. If you missed the earlier announcement, you can learn about our new features here.


Our team at Google I/O!


We also gave several great presentations on some of our new features. Our Developer Relations team also showed off some tools for multi-screen measurement here, so take a look if you didn’t manage to catch our livestream this past Thursday.

We also presented on dynamically configuring mobile applications using Google Tag Manager for mobile apps, and talked about Google Analytics and AdSense data analysis in BigQuery.

It was great to see so many GA users and developers-- we can’t wait to see everyone next year at I/O!


I/O Announcement: Google Analytics Premium data in BigQuery is coming soon

Thursday, May 16, 2013 | 4:00 PM

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The landscape in data analysis has changed rapidly in the past few years. Organizations and developers are analyzing larger data sets, from more data sources, to drive their decision-making. They are examining huge volumes of unsampled data to make informed business decisions--often mining information in business intelligence tools for strategic insights. For the data scientists that perform these analyses, having direct granular access to Google Analytics data is becoming increasingly important.

Today at I/O, we announced that we are giving Google Analytics Premium users the ability to glean new business insights by accessing session and hit level data and combining it with separate data sets. Organizations and developers can analyze in seconds without massive cost by leveraging Google BigQuery, a web service that lets developers and businesses conduct interactive analysis of big data sets and tap into powerful data analytics. 

Interactive data analysis and data ownership

The upcoming BigQuery integration, happening later this year, is a planned feature for Google Analytics Premium that allows clients to access their session and hit level data from Google Analytics within Google BigQuery for more granular and complex querying of unsampled data. For those unfamiliar with Google BigQuery, it’s a web service that lets you perform interactive analysis of massive data sets—up to trillions of rows. Scalable and easy to use, BigQuery lets developers and businesses tap into powerful data analytics on demand. Plus, your data is easily exportable; you own it.


Benefits of BigQuery
  1. Leverage Google’s massive computing power to get business insights from big data in seconds rather than hours.
  2. Analyze massive amounts of data in the cloud with no up-front investments (hardware provisioning or software licensing investments).
  3. Share and collaborate quickly and securely using Access Control Lists. 
  4. Store as much as you want, paying only for what you use.
  5. Protect your data with multiple layers of security from Google.
Potential Uses of the Google Analytics Premium and BigQuery Integration

Having Google Analytics session and hit level data available in BigQuery opens several possibilities for developers and data scientists. Usage includes, but is not limited to, the following 
  • Analyzing visitor behavior across very large date ranges. Answer the question: "From 2010 to 2013, which sections of my site had the most volatility in daily traffic volumes?"
  • Joining against data from other sources. Make detailed, custom analyses, such as: "I have a database that contains all the metadata about each article posted on my site and would like to see the bounce rate, conversion rate and new visitors generated by author and topic."
  • Understanding complex queries. Answer the question: "Of the visitors to my site that used a voucher code, how many originally discovered my brand from a voucher code site and how many left the checkout process and returned within 10 minutes with a voucher code? Which codes were used in each case?"
  • Integrating with Data Warehouses. Make detailed, custom analyses, such as: "On a weekly basis, for each of my logged in customers, I want to see the top 5 products that they viewed but did not buy and add that information into their record in our CRM."
We are looking forward to getting this granular data access into the hands of developers and data scientists. To receive more information about this integration as it comes available, developers may register their interest here: http://goo.gl/QJR9Y.

Posted by: Clancy Childs, Product Manager, Google Analytics Premium 

The Future of Measurement Starts at I/O: What’s New and on the Horizon for Analytics

| 2:10 PM

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Last year at I/O we launched Mobile App Analytics, a re-imagining of app analytics from the ground up, speaking the language that matters to app developers and marketers. Since launch, the insights provided are already helping hundreds of thousands of app developers and marketers create more successful Android and iOS apps and experiences by measuring metrics at all stages: acquisition, engagement and outcomes like in-app purchases. 

This year at I/O, our team continues to improve mobile analysis with two announcements: Mobile App Analytics Play Integration and Google Tag Manager for Mobile Apps. These updates, to be available for all users shortly (with links below to help you get on early whitelists) will let you better measure a mobile world and use your data in more ways to improve the customer experience. 

Better understand the total picture of your app users with Google Play Integration

We’re excited to announce a long-anticipated integration of Mobile App Analytics more deeply with Google Play. It’s especially exciting for app developers and marketers because it’s the first time we’re presenting a complete view of the Play acquisition funnel in one clear, easy to understand report.

The data sources you’ll be able to see include:

Google Play traffic sources: understand which traffic sources and Google search keywords account for most new users. Campaign sources will help you refine your app marketing mix in order to focus on those campaigns and programs that bring the highest quality traffic. 

Google Play views: at the very top of the app funnel, you’ll want to understand clearly how many views your app is receiving in Google Play from each campaign or source. 

Installs: installs simply shows the number of users who actually installed your application from Google Play. It’s useful here to determine which sources are successful at driving installation. 

New users: beyond installs, new users shows you how many users actually launch your application. This is a key metric to see even beyond installations and tracing the path up the funnel.

As this report is using flow visualization, you can also select any path you wish to analyze further which will highlight that path and present useful data points along the funnel such as drop off rate.

Google Tag Manager for Mobile Apps

Ever want to make a small tweak to your mobile application but your users have already downloaded your app? Ever forget to add analytics to a key event until it’s too late? Shipping your app usually means you have one chance to get it right, and that’s not the best way to build a business.

With Google Tag Manager for Mobile Apps launching in beta, you can dynamically configure your mobile applications on Android and iOS server-side. You can hone your app for various audiences, and you’ll never get caught by old versions or forgetfulness again.

Google Tag Manager for Mobile Apps uses Google Tag Manager’s sophisticated rule-based serving engine  and easy-to-use management interface to make it a snap for developers to make changes to their applications, even after an app has been downloaded by users. Now changing the configuration of your application or rolling out a new feature is as easy as going to the Google Tag Manager web interface, changing a couple of values, and then pressing a Publish button. Changes go live in seconds.

You can configure virtually anything in your application: from ad values such as frequency and duration and UI settings like colors and layout, to time-based events such as in-app promotions and special events. Sign up for the whitelist to be among the first to try out GTM for Mobile (you’ll need to first visit the Google Tag Manager site and create an account if you haven’t already).

We’re excited to continue to push the envelope with what analytics can do across devices and platforms and cater to developers with tools they want.

Posted by the Google Analytics Team  

Google Analytics at Google I/O

Tuesday, May 14, 2013 | 1:26 PM

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We’ve been working hard getting ready for Google I/O! We're livestreaming our presentation on how to optimize web and mobile apps across devices using Google Analytics on Thursday, May 16 at 1:40pm PT and we’d like to invite everyone to join us.

We recently launched Universal Analytics, a new way to measure user interactions across any device / platform / environment. By measuring this data, developers can better optimize their applications. In this session we'll discuss how to measure user-interaction from any device as well as demo new reports and best practices to optimize both web and mobile apps.

For those of you who are going to be at I/O, please stop by the Ads sandbox and say hi to the Analytics team! We’ll be around to answer questions, and we may even have some pretty cool Analytics gear to give out. Be sure to check out all of our Analytics sessions. You can find the full schedule here.


New Google Analytics Filter Fields

Thursday, May 09, 2013 | 9:22 AM

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One powerful feature of Google Analytics is the ability to create filters to limit and modify the traffic data that is included in a profile. Custom filters can be made on specific fields of data; our users have long been asking for more data to filter, especially for mobile and social. We have listened, and are glad to announce an expanded fields list. Full descriptions of the new fields and values are documented here, and following is a summary:

Mobile
  • Is a mobile device
  • Is a tablet
  • Mobile brand name
  • Mobile model name
  • Mobile marketing name
  • Mobile pointing method
  • Mobile has QWERTY keyboard?
  • Mobile is NFC supported?
  • Mobile has cellular radio?
  • Mobile has wifi?
Social 
  • Social network
  • Social action
  • Social action target
Content & Traffic
  • Hit type: (page, social, transaction, etc.)
  • Internal search term
  • Internal search type
Audience / Users
  • Browser size
  • IP version
E-commerce
  • Local currency code
Use these new filter fields for improved data analysis and for more refined and targeted reporting views.

Posted by Matt Matyas, Google Analytics Team

Ariat Uses Data to Improve Customer Experience and Drive Results

Monday, May 06, 2013 | 7:54 AM

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Ariat is the leading equestrian footwear and apparel brand in the United States. Their website - Ariat.com - is an ecommerce sales channel, a branding tool, and a medium to feature their channel partners. Its goal is to facilitate the entire buying cycle from awareness to loyalty. 


In 2010, Ariat invested heavily in digital by creating a powerful new website. In order to justify the cost and report a return on investment, the new website would require a comprehensive web analytics and reporting program. Beyond just evaluating key performance indicators (KPIs) for e-commerce, such as revenue and conversion rate, Ariat needed to measure the effectiveness of their new merchandising and promotional features, and also the effectiveness of various digital marketing channels. 

Ariat reached out to SwellPath to assist in the evaluation of analytics tools and general consultation on the measurement strategies for their new site. SwellPath determined that Google Analytics was the right tool for the job, based on its flexible measurement capabilities and advanced analysis tools. They then created a custom measurement strategy and analytics framework to align the data with Ariat’s business goals. This framework ensured that they could measure the effectiveness of their internal promotional campaigns, shopping tools and product page features, and all digital marketing channels. 

SwellPath also introduced Ariat to “micro-conversion” metrics. These are actions that may not be a straightforward goal completion, but rather support the conversion process or have  their own inherent value. For Ariat, this included email signups, sharing content with social media buttons, and outbound clicks to channel partners.

Ariat’s new website launch has been a huge success thanks to data-driven improvements  made from the very beginning. Being able to measure and optimize the many features of the shopping experience allowed them to identify improvements that decreased cart abandonment by 18% and increased conversion rate by 14%. Acting on these opportunities so soon after launch allowed them to save large amounts of potentially lost revenue, and avoid customer irritation through a simpler checkout experience. 

Merchandising promotions on the homepage were also optimized based on insights from custom analytics data. The ecommerce conversion rate for visitors interacting with these promotions rose over 80% from 2011 to 2012. Consistent digital campaign tracking and attribution analysis identified key success factors in email campaigns, social media marketing, and display campaigns. This allowed for optimal budget planning and campaign optimization resulting in a 14% year-over-year increase in the ecommerce conversion rate for those campaigns, and a 17% increase in per-visit value.

Using advanced analytics and measurement tactics with Google Analytics allowed Ariat to quantify the improvements to their website, revealing a fantastic ROI and providing many opportunities for future growth.

Check out the full case study here [PDF]

Posted by the Google Analytics team